Our Model Complaints Handling Procedure Last updated :26 Sep 2025 Topic: About This document outlines the complaints procedure, including who can complain, how they can complain and the process once a complaint has been made. Summary This document (updated on 19 April 2024) describes our complaints procedure and how to make a complaint. It also tells you what you can expect from us.If something goes wrong or you are dissatisfied with our services, please tell us. Our Model Complaints Handling Procedure DOCX | (23.08 KB ) This file might not be suitable for users of assistive technology. Please contact us to request an alternative format. Share this page with others Copy link Email LinkedIn Facebook X formerly Twitter
